Frequently Asked Questions
Everything you need to know to elevate your living space.
What is the standard shipping time for furniture orders?
Standard shipping typically takes 7-14 business days. For larger furniture pieces, our white-glove delivery service will contact you to schedule a specific arrival window.
Do you offer international shipping for home decor?
Currently, Casa & Beyond ships to the continental United States and Canada. We are working on expanding our logistics to support global shipping in the near future.
What is your return policy for items that don't fit my space?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber and reclaimed materials to ensure a minimal environmental footprint.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.